9:30 a.m. – 4:30 p.m.

Virginia REALTORS® Registration Desk Open

10:00 a.m. - 12:00 p.m.

**BONUS CLASS Designed for New(er) Property Managers!

Getting Started in Property Management

12:00 p.m. - 1:00 p.m.

 Taylor/Adams Ballroom

Welcome Lunch (RSVP Requested; Included with Registration)

1:00 p.m. - 3:00 p.m.

Taylor/Adams Ballroom

Fair & Square

Instructors: Sarah Petcher & Patty Young

Fair & Square is a dynamic, interactive course designed to help real estate professionals understand and apply federal and Virginia fair housing laws with confidence. Offered by Virginia REALTORS®, this training equips you with the knowledge to identify protected classes, avoid discriminatory practices, and navigate complex scenarios like disparate impact, assistance animals, and buyer “love letters.” By completing this course, you’ll not only reduce your legal risk but also enhance your ability to serve diverse clients ethically and effectively—building trust, professionalism, and long-term success in your real estate career. 

Pending 2 Hours Fair Housing for CE; 2 Hours Fair Housing PL

3:00 p.m. – 3:15 p.m.

Promenade

Break

3:15 p.m. - 5:15 p.m.

Taylor/Adams Ballroom

Legal Update on Unlawful Detainer Actions in Virginia

Instructor: Grimes Creasy

This course will benefit those in attendance and will increase the protection of the general public by reviewing in detail the recent legislative amendments to the VRLTA as they pertain to and affect unlawful detainer actions in Virginia and by discussing anticipated legislative amendments that may be enacted in future state legislative sessions, with a focus on limiting any potential liability exposure to the owner and/or to the management company and by evaluating any potential litigation issues that may arise should an owner or management team be found out of compliance.

Pending 2 Hours Legal Updates for CE; 2 Hours Current Industry and Trends for PL

5:15 p.m. – 6:15 p.m.

Promenade

Networking Reception (Included with Registration)

7:30 a.m. – 4:30 p.m.

Virginia REALTORS^® Registration Desk Open 

7:30 a.m. – 8:30 a.m.
Promenade

Breakfast (Included with Registration) 

8:30 a.m. – 10:00 a.m.
Taylor/Adams Ballroom

KEYNOTE PRESENTATION
Supercharge Your Team's Productivity with A.I.

Instructor: Jay Berube

In this practical and engaging session, Jay Berube shows property management entrepreneurs how to leverage ChatGPT and A.I. tools to boost team productivity, streamline operations, and improve client communication. Jay focuses on easy-to-implement strategies, helping attendees eliminate low-value tasks, empower their teams, and avoid common A.I. pitfalls. Attendees will leave with ready-to-use templates and real-world examples they can apply immediately to improve efficiency and profitability.

10:00 a.m. – 10:15 a.m.

Break

10:15 a.m. – 11:15 a.m.
Taylor/Adams Ballroom

Earth, Wind & Fire: Panel Discussion with Experts

When a disaster strikes, you could be left dealing with clients, renters, and insurance companies. Ever wonder what the take of experts in each field would be? Here is your chance to pull back the curtain and learn what to prepare, pitfalls to avoid, and answers to common questions to ensure YOU’RE ready.

11:15 a.m. – 12:15 p.m.
Taylor/Adams Ballroom

Virginia Economy and the Rental Housing Market

Instructor: Ryan Price, Virginia REALTORS® Chief Economist

Learn how economic and demographic trends are shaping the rental market across Virginia and what the challenges and opportunities will be for property managers.

Approved for 1 Hour Real Estate Related CE; No PL.

12:15 p.m. – 1:15 p.m.

Promenade

Networking Lunch (Included with Registration)

1:00 p.m. – 4:00 p.m.
Auditorium

Ethics for the Property Manager

Instructor: Sean Olk, Virginia REALTORS® Staff Counsel

This course will give an overview of the NAR Code of Ethics and work through case studies where property managers were charged with unethical conduct, and address what steps property managers can take to avoid them.

Approved for 3 Hours Ethics CE or PL

1:00 p.m. – 3:15 p.m.
Taylor/Adams Ballroom

Broker Supervision Requirements and Best Practices 

Instructor: Jon Haley

This course will cover all nine areas of broker supervision included in the regulations. Topics include broker liability, duties, compensation, and reasonable and adequate supervision. 

Approved for 2 Broker Supervision; No PL

1:00 p.m. – 2:00 p.m.
Harrison

Agency for Property Managers

Instructor: Santiago Montalvo

This course has the answers to the most frequently asked questions about agency for property managers. Topics include: Agency law updates; termination rights; disclosure obligations; tenant relationships; and competency. 

Approved for 1 Hour Real Estate Agency CE; No PL.

2:00 p.m. – 2:15 p.m.
Taylor/Adams Ballroom

Break

2:15 p.m. – 3:15 p.m.
Harrison

Introduction to Property Management Forms

Instructor: Santiago Montalvo

This course will walk through the property management agreement and standard forms. 

 Approved for 1 Hour Real Estate Contracts CE; No PL.

4:15 p.m. – 5:15 p.m.
Taylor/Adams Ballroom

Common Legal Hotline Q & A: Property Management  

Instructor: Erin Kormann, Virginia REALTORS® SVP of Legal Operations Legislative Counsel

Just like with the regular Common Legal Hotline Q&A, this course takes some of the most frequently asked questions, and a few of the most unique, and discusses them in an open forum with a focus on Property Management. 

Approved for 1 Hour Legal Updates CE; No PL

Creating YOUR Successful Exit Strategy for Property Managers

Instructor: Mark Given

There is currently a very large number of property management professionals reaching the point of slowing down or retiring. This course is designed to assist those owners and managers in creating a successful exit strategy while still encouraging them to focus on a high level of customer representation and protection.

Pending Approval (1 Hour CE, Real Estate Related)

7:45 a.m. – 11:00 a.m.

Virginia REALTORS® Registration Desk Open

8:00 a.m. – 8:30 a.m.

Promenade

Breakfast (Included with Registration)

8:30 a.m. – 9:45 a.m.

Taylor/Adams Ballroom

Emerging Trends in Property Management

Moderator: Erin Kormann, Virginia REALTORS® SVP of Legal Operations Legislative Counsel

Panelists: TBA

9:45 a.m. – 10:00 a.m.

Break

10:00 a.m. – 12:30 p.m.

Taylor/Adams Ballroom

VRLTA and 2025 Legislative Update

Instructors: Erin Kormann, Virginia REALTORS® Legislative Counsel 

Pending 2 Hours Broker Management or 2 Hours Legal Updates for CE; 2 Hours Current Industry and Trends for PL

12:45 p.m. – 2:00 p.m.

Room 17

Property Managers Council Meeting