11:30 a.m. – 4:30 p.m.

Virginia REALTORS® Registration Desk Open

12:00 p.m. - 1:00 p.m.

 Taylor/Adams Ballroom

Welcome Lunch (RSVP Requested; Included with Registration)

1:00 p.m. - 3:00 p.m.

Taylor/Adams Ballroom

VA Fair Housing Law Boot Camp

Instructor: Barrie Bowers

During this course, we will take a deeper dive into Fair Housing, focusing on legal hotline issues and reviewing case studies that highlight some of the hot-button issues we are seeing. 

Approved for 2 Hours Fair Housing CE/PL.

3:00 p.m. – 3:15 p.m.

Promenade

Break

3:15 p.m. - 5:15 p.m.

Taylor/Adams Ballroom

Update on Unlawful Detainer Actions

Instructor: Grimes Creasy

There have been a number of changes since the pandemic and the current dispute over the application of the CARES Act and the 30-day notice to be given for nonpayment of rent cases is a current topic that is being hotly debated.

Approved for 2 Hours Legal Updates for CE and 2 Hours Elective for PL

5:15 p.m. – 6:15 p.m.

Promenade

Networking Reception (Included with Registration)

7:30 a.m. – 4:30 p.m.

Virginia REALTORS^® Registration Desk Open 

7:30 a.m. – 8:30 a.m.
Promenade

Breakfast (Included with Registration) 

8:30 a.m. – 10:00 a.m.
Taylor/Adams Ballroom

Keynote Presentation:
Trust-Based Time Management & Productivity 

Instructor: Mark Given

If you ask most people what is holding them back from the life they truly want, they will more than likely say that time management is part of it. In this course, attendees will learn 5 easy strategies to implement immediately that will improve focus and productivity. 

10:00 a.m. – 10:15 a.m.

Break

10:15 a.m. – 12:30 p.m.
Taylor/Adams Ballroom

Operational Principles of Property Management (Broker-Focused Content)

Instructor: Marc Cunningham

When it comes to operating a property management company, many decisions have an operational impact. In this session, we will share 10 principles of property management and explain how each principle can be implemented through the daily operation of the company. This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business.

Approved for 2 Hours Broker Management or 2 Hours Real Estate Related CE; No PL.

10:15 a.m. – 12:30 p.m.
Harrison 

Conflict Resolution

Instructor: Mark Given

Conflict is a part of life. Conflicts can arise when you least expect them. Are you prepared to handle them? 

Pending 2 Hours Real Estate Related for CE; 2 Hours Elective for PL.

10:15 a.m. – 11:15 a.m.
Auditorium 

Introduction to Property Management Forms (Introductory-Level Content)

Instructors: Laura M. Murray, Virginia REALTORS® General Counsel and Ryan Leonard, Virginia REALTORS® Staff Counsel

This course will walk through the standard form property management agreement and standard forms.  

Approved 1 Hour Real Estate Contracts CE; No PL.

11:30 a.m. – 12:30 p.m.
Auditorium  

Agency for Property Managers

Instructors: Laura M. Murray, Virginia REALTORS® General Counsel

This course has the answers to the most frequently asked questions about agency for property managers. Topics include: agency law updates; termination rights; disclosure obligations; tenant relationships; and competency. 

Approved for 1 Hour Real Estate Agency CE; No PL.

12:30 p.m. – 1:30 p.m.

Promenade

Networking Lunch (Included with Registration)

1:30 p.m. – 3:30 p.m.
Taylor/Adams Ballroom

Overcoming Owner Client Objections

Instructor: Marc Cunningham

• Why do you charge additional for maintenance?
• I would like to be contacted before any repairs are made.
• Is your management fee negotiable?
• Can I be involved in selecting the tenant?
• Why should I choose you?

In the session, Marc shares exactly how their company responds to these questions (and many others) as we talk about how to respond to the top 12 prospective owner client objections every property manager faces.

Approved for 2 Hours Broker Management or 2 Real Estate Related CE; No PL

1:30 p.m. – 3:30 p.m.
Harrison

Protecting Your Owners' Investment and Your Tenants' Lives 

Instructor: StopLoss - Shaun Whiteley

Each year fire departments across America respond to almost 400,000 residential structure fires each year resulting in almost 3,000 civilian deaths. The worst part of these statistics is that in most cases, these fires and deaths were preventable. Through real-life case studies and statistics, attendees will learn how, when, and why fires start to better understand how to prevent them from occurring. This presentation covers smoke detector installation and requirements, Landlord and Tenant Act review and discussion, fire prevention devices, and fire safety inspections. By learning common causes of fires, property managers can better know what to look for when performing on-site property inspections. Participants will get a chance to experience the destruction and devastation caused by fire through real-life footage of fires that occurred right here in Virginia. 

Approved for 2 Hours Real Estate Related CE or 2 Hours Elective PL.

1:30 p.m. – 4:45 p.m.
Auditorium

Ethics for the Property Manager

Instructors: Laura M. Murray, Virginia REALTORS® General Counsel & Sean Olk, Virginia REALTORS® Staff Counsel

This course will give an overview of the NAR Code of Ethics and work through case studies where property managers were charged with unethical conduct, and address what steps property managers can take to avoid them.

Approved for 3 Hours Ethics CE or PL; Satisfies NAR Ethics Requirement for the period ending 12/31/2024.

3:30 p.m. – 3:45 p.m.

Break

3:45 p.m. – 4:45 p.m.
Taylor/Adams Ballroom

Virginia Economy and the Rental Housing Market

Instructor: Ryan Price, Virginia REALTORS® Chief Economist

Approved for 1 Hour Real Estate Related CE; No PL.

3:45 p.m. – 4:45 p.m.
Harrison

Legal Hotline — Sticky Situations for the Property Manager

Instructor: Ryan Leonard, Virginia REALTORS® Staff Counsel

Together we will take a look at sticky situations where the law is unclear and what to do.

Approved 1 Hour Legal Updates CE; No PL.

4:45 p.m. – 5:45 p.m.
Taylor/Adams Ballroom

Networking Reception (Included with Registration)

7:45 a.m. – 11:00 a.m.

Virginia REALTORS® Registration Desk Open

8:00 a.m. – 9:00 a.m.

Promenade

Breakfast (Included with Registration)

8:45 a.m. – 9:45 a.m.

Taylor/Adams Ballroom

Short-Term Rentals Panel

Moderator: Erin Kormann, Virginia REALTORS® Legislative Counsel

Panelists: Gladys Fain, Amy Reistrup & David Stull

9:45 a.m. – 10:00 a.m.

Break

10:00 a.m. – 12:30 p.m.

Taylor/Adams Ballroom

VRLTA and 2023 Legislative Update

Instructors: Erin Kormann, Virginia REALTORS® Legislative Counsel and Laura M. Murray, Virginia REALTORS® General Counsel

Pending 2 Hours Broker Management or 2 Hours Legal Updates for CE; 2 Hours Elective for PL.

12:45 p.m. – 2:00 p.m.

Room 17

Property Managers Council Meeting